Shipping, Store Policy, FAQ, Contact

Shipping via USPS within the USA only (+ territories, APO and PO boxes included).

Order total $0.01 to $29.99 = shipping $4.50 USPS 1st class/ground advantage.

Order total $30 to $49.99 = shipping $5.50 USPS 1st class/ground advantage.

Orders over $50 = shipping $8.50 USPS Priority Mail insured. All include tracking.

Update 2025: You should receive an email receipt for your order being placed immediately after checkout. An update with PACKAGE TRACKING IS EMAILED WITHIN 7 DAYS. 

Due to a medical emergency our previous shipping time estimate has changed (family is now helping Kim ship orders once a week instead of twice weekly). You should receive a shipment tracking email within 7 days after your order is placed. Afterwards, USPS delivery time (in-transit) varies between about 3-7 days (quicker near KY or if you selected the PRIORITY shipping option instead of 1st class).

Please contact us using the form below if you did not receive an email receipt or tracking update. There may be a delay in message response time while Kim's in the hospital, but orders are still being shipped by family while she's gone.

All major site updates and YouTube videos are currently on hold awaiting Kim's recovery. You can find updates regarding health or art projects (including free coloring book style line art printables) at https://www.patreon.com/KimberlyCrickArt

Expedited shipping options? I do not offer overnight shipping services, but orders under $50 do have an option to change the shipping method from First Class to Priority in the shopping cart (reduces time in USPS hands by an average of 1-3 days). Orders over $50 always ship USPS Priority, insured with tracking.

When will my order arrive?

Packages ship out weekly. The total 2 week / 14 day (12 business day) order to arrival estimate is a worst case scenario if you happen to live far from KY state shipping zone, have two Sundays within your order window, and you placed your order with the most time until our next scheduled shipment (such as placing an order Thursday evening after we just shipped Thursday morning).

USPS services typically average 3-6 in-transit business days after we hand them your package.

Return Policy -

All items are guaranteed to be as described and in perfect condition, but we do not otherwise accept returns. Loss or damage insurance is included for Priority mail orders over $50 (claims are through USPS). Tracking is provided for all orders.

You must provide the correct mailing address. In the event of returned mail from USPS due to an incorrect / incomplete address, undeliverable mail receptacle or misdelivered mail marked as returned to sender, the item cost minus unrecoverable shipping will be refunded when I receive your returned package.

Problem with an item? If you have a defective item, a digital photo can be emailed instead of a physical return for a refund request. If your order shipped Priority mail and is damaged, please send a photo email and set aside all items/packaging, as they may be required for a shipping insurance claim.

Other Shipping Info -